Delivery isAfter we confirm your paymentwithin 7 days、
What you will receive isFrom the date of paymentWithin 10 daysIt becomes.

*Depending on the stock status of the ordered product, delivery may take longer than scheduled. Thank you for your understanding.
*Please note that depending on the manufacturing situation, shipping may take more than a month.

⚫︎ We do not accept requests for delivery dates and times.
⚫︎ Convenience store pickup is not available.
⚫︎ If you would like to have your order delivered to or picked up at our office, please contact us.
Please check whether your desired office can receive the item.
Please enter your desired delivery address as the address of your desired office.
Please place your order.
⚫︎ For customers who pay by credit card or QR code (PayPay), from the date of order
For customers paying at a convenience store or by bank transfer, from the date of payment.
If you do not receive the shipping email after 7 days or moreHa,
We apologize for the inconvenience, but thank you for contacting us.
⚫︎It takes 2-3 days for customers to confirm their payment by bank transfer.
We appreciate your understanding as in some cases there may be a delay in confirmation for several days.

Membership registration (free)If you do
Points can be awarded and used.

*You must be logged in to place your order.
Please note that no points will be awarded.
*Points cannot be added later due to customer circumstances such as forgetting to log in.
Please note that we cannot accept requests.

When we receive your order, we will automatically send it to you.
We will send you an "Order Confirmation Email".

At that time, the customerIf you have set up spam mail etc.
There is a possibility that you will not receive the email.

We apologize for the inconvenience, but『@bside-label.com』
After setting up to be able to receive emails from
If you could contact us again
We will resend your order confirmation email.

*Convenience store paymentHa, Payment fee 220 yenwill be charged separately.
*Bank transfer fees are to be borne by the customer.It is.

Even if you order from a convenience store address,
Please note that this will be canceled.

- Regarding defective products and cancellations (wrong product/damaged/defective)

If you receive a product different from the one you ordered, or if the product is damaged or defective,
Within 7 days after receiving the productTo,Please contact us by phone or email.
We will replace the item with a non-defective item at the shipping cost.
If a replacement product is not available, we will refund the product price in full.
*Please note that we cannot accept returns or cancellations due to the following reasons.

⚫︎ Items used once
⚫︎ Returns and exchanges due to customer convenience
⚫︎ If the product is used by the customer and is damaged, soiled, or lost.
⚫︎ If the product is returned without contacting us after receiving the product.
⚫︎As a general rule, we do not accept cancellations due to customer convenience after the product has been shipped. If you wish to cancel, please contact us before shipping.

- Regarding receipt issuance

If you would like to issue a receipt, please
Please indicate in the notes section if you would like a receipt issued.
We will enclose it with your ordered product.

At that time, be sure to include your desired address and proviso.
Please fill in the following information as well.

As a general rule, we do not accept issues after your order has been shipped.
Thank you for your understanding.

- Regarding orders suspected of fraudulent use

At our online site, we want our customers to be able to shop with confidence.
We have strengthened security.
However, we have received orders that are suspected to have been fraudulently used by credit cards.
The relevant order will be detected by our management system and will be cancelled.Thank you for your understanding.

[Example of order details suspected of fraudulent use]
⚫︎It matches the shipping address used for fraudulent orders in the past.
⚫︎Incorrect input of shipping address (no street address, etc.)
⚫︎There is a note that says ``Please leave it at the door if you are not home.''
⚫︎Unable to send order confirmation email to email address
⚫︎The IP address at the time of ordering and the shipping address do not match.
⚫︎Transactions using overseas forwarding services