International Shipping

【Important notice regarding shipping due to COVID-19】
We're unable to ship to the United States, and Canada,
Italy temporarily, until further notice.
For other countries,
delivery time may be longer than usual.

【Important notice regarding shipping due to the situation in Ukraine】
We're unable to ship to the UK, Germany, and France temporarily, until further notice.
For other countries,
delivery time may be longer than usual.
★Due to COVID-19, we are temporarily unable to ship to the USA, Canada, and Italy.

★We currently ship to, Australia, and Hong Kong, New Zealand, Singapore, South Korea, Taiwan, and Thailand.
★We plan to keep adding new shipping areas, so please check back often.
We can only ship original items outside of Japan at the moment.

※ Because of licensing restrictions,
our collaboration items are only available in Japan.
→Products listed on this page are collaboration products.

コラボ商品  ★ポケモン雑貨

★We regret that we do not accept returns for items shipped internationally.
Please be sure to confirm your order before placing it.

★Any order that has been shipped cannot be canceled and will not be refunded.

★Orders shipping to destinations outside Japan may incur duties and taxes.
Please consult with your local customs or postal office for details
about your country's duties and taxes.
You are solely responsible for any import taxes, duties, or brokerage fees that may be incurred on your international shipment.

★If the country you wish to ship to does not appear on the checkout page,
please try the "katakana version".

★Shipping takes no more than
We ship in approximately 14 days after receiving your order.

Depending on your location and local customs clearance, it may take longer than 14 days for delivery.
If you have not received a shipping e-mail after 14 days.
please contact us.
The status of your order shipment after you receive the shipment email is
Please check the tracking number in the shipment completion e-mail.

★Payment is only accepted by credit card. Your credit card will be charged when your shipment is sent.
A flat fare of 820 yen will be charged
for all international shipments and will be added to your payment.
※ Orders over 10,000 are shipped FREE.

【Special Notes】
After submitting your order, you’ll receive an automated “order confirmation” email
in Japanese from B-SIDE LABEL WEBSHOP.
If you do not receive this email,
please contact us at

You will receive the second email in English with your tracking number when your shipment begins to ship.