[ Important notice regarding shipping due to COVID-19 ]
We're unable to ship to the United States, and Canada,Italy temporarily, until further notice. For other countries, delivery time may be longer than usual.
[Important notice regarding shipping due to the situation in ukraine]
We're unable to ship to the UK, Germany, and France temporarily, until further notice.
For other countries, delivery time may be longer than usual.
★Due to COVID-19, we are temporarily unable to ship to the USA, Canada, and Italy.
We currently ship to, Australia, and Hong Kong, New Zealand, Singapore, South Korea, Taiwan, and Thailand. We plan to keep adding new shipping areas, so please check back often.
We can only ship original items outside of Japan at the moment.
*Because of licensing restrictions, our collaboration items are only available in Japan.
We regret that we do not accept returns for items shipped internationally. Please be sure to confirm your order before placing it.
Any order that has been shipped cannot be canceled and will not be refunded.
Orders shipping to destinations outside Japan may incur duties and taxes. Please consult with your local customs or postal office for details about your country's duties and taxes. You are solely responsible for any import taxes, duties, or brokerage fees that may be incurred on your international shipment.
Shipping takes no more than 14 days from the time you place your order and delivery is usually around 14 days.
It will take more than 14 days for delivery, depending on your location and local customs procedures.
If you do not receive your order within 14 days, please contact your local post office using the tracking number provided in your shipping confirmation email.
*For shipping to Australia and Canada, Please read more about tracking.
Payment is only accepted by credit card. Your credit card will be charged when your shipment is sent.
A flat fare of 820 yen will be charged for all international shipments and will be added to your payment.
*Orders over 10,000 are shipped FREE.
After submitting your order, you’ll receive an automated “order confirmation” email in Japanese from B-SIDE LABEL WEBSHOP. If you do not receive this email, please contact us at firstname.lastname@example.org
You will receive the second email in English with your tracking number when your shipment begins to ship.