International Shipping



*We would like to inform you that, due to the New Year holiday, our office will be closed from December 31 to January 4.

During this period, shipping operations and inquiry responses will be suspended.
Please note that due to operational reasons, orders placed after December 22 may take approximately 30 days to ship. We sincerely apologize for the inconvenience and appreciate your understanding.

Welcome to B-SIDE LABEL online shop! 

★We currently ship to, Australia, and Hong Kong, New Zealand, Singapore, South Korea, Taiwan, and Thailand, 
the United states of America, the United Kingdom, Canada, Germany, France and Italy

★Temporary Suspension of Shipments to Canada

★Free shipping for orders over 10,000 yen

★We plan to keep adding new shipping areas, so please check back often


★Orders less than 10,000 yen 
Zone 1: 810 yen for shipping
(Countries in Zone 1)
Korea, Taiwan

Zone 2: 840 yen for shipping
(Countries in Zone 2)
Hong Kong, Singapore, Thailand

Zone 3: 970 yen for shipping
(Countries in Zone 3)
Australia, New Zealand, the United Kingdom, Canada, Germany, France, Italy

Zone 4: 1,290 yen for shipping
(Countries in Zone 4)
the United States of America

Zone 5: 1,010 yen for shipping
(Countries in Zone 5)
Currently no countries are available for shipping.

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Licensed Products cannot be delivered overseas (except "Sonic the Hedgehog")

★We can only ship original items outside of Japan at the moment.
※ Because of licensing restrictions,
our collaboration items are only available for sale in Japan.

The following items cannot be shipped:
※ライセンス商品 (Licensed product)
※ポケモン雑貨 (Pokemon miscellaneous goods)




★We regret that we do not accept returns for items shipped internationally.
Please be sure to confirm your order before placing it.

★Any order that has been shipped cannot be canceled and will not be refunded.
We are sorry, but we cannot accept partial cancellations or changes after an order has been completed.
If you wish to make changes, please cancel your order and place a new order.
We will deal with the cancellation procedure, so please do not contact us from the "WEBSHOP Inquiry Form".

★Payment is only accepted by credit card.
Please make sure to select "クレジットカード" when choosing your payment method.
"銀行振込" and "コンビニ決済" are available only for domestic deliveries.
Orders selected in error will be cancelled.
We will send you an e-mail to inform you of the cancellation, so please place your order again.
Your credit card will be charged when your shipment is sent.
shipping fee will be charged
for all international shipments and will be added to your payment.
※ Orders over 10,000 are shipped FREE.

★Orders shipping to destinations outside Japan may incur duties and taxes.
Please consult with your local customs or postal office for details
about your country's duties and taxes.
You are solely responsible for any import taxes, duties, or brokerage fees that may be incurred on your international shipment.

★If the country you wish to ship to does not appear on the checkout page,
please try the "katakana version".

★Shipping takes no more than
We ship in approximately 14 days after receiving your order.

Depending on your location and local customs clearance, it may take longer than 14 days for delivery. 

If you have not received a shipping e-mail after 14 days.
please contact us. 

The status of your order shipment after you receive the shipment email is
Please check the tracking number in the shipment completion e-mail


★Please translate the following pages for other usage information.
Frequently Asked Questions List Page
https://shop.bside-label.com/pages/faq