About payment / return exchange

■Delivery period

After we confirm your paymentwithin dayswill be shipped,
You will receive it from the date of payment.Within 10 daysIt becomes.
*Depending on the stock status of the ordered product, etc.
It may take a little longer than the scheduled delivery date.
Thank you for your understanding.
*If you purchase more than 100 items other than stickers,
Depending on the manufacturing situation, shipping may take more than a month.
Please note that you may be required to do so.


For customers paying by credit card, from the date of order
For customers paying at a convenience store or by bank transfer, from the date of payment.
7 days or moreIf you do not receive the shipping email afterHa,
We apologize for the inconvenience, but thank you for contacting us.
AlsoSpecify delivery dateHaNot acceptedThank you for your understanding.

■Payment deadline (bank transfer/convenience store payment)

Within 7 days after orderingI will.
If there is no payment within 7 days after placing your order,
Assume that you have no intention of purchasing.
Your order will be automatically canceled.

■Payment method


●Bank transfer

Mitsubishi UFJ Bank, Ltd.
Shinsaibashi branch store number 031
Account number: Ordinary 4868736
Subscriber name B) Bside Label
《Notes》
・To ensure confirmation of payment
At the beginning of the transfer name"Order number"
Please be sure to enter your information.

・The transfer fee will be borne by the customer.
Thank you for your understanding.
・The name of the transfer is"Orderer's name"In
Thank you.
*If the names of the orderer and the transfer holder are different,
Please be sure to inform us of the following items.
1: Order date
2: Order amount
3: Orderer's name
4: Transfer holder's name
*As soon as we confirm the payment,
We will send you a payment completion email.
*Payment confirmation will take 2-3 days from the date of payment.
Thank you for your understanding as it may take some time.
This service can only be used for orders and deliveries within Japan. Not available for international shipping.

●Credit payment

*Please note that there may be a slight time lag for payment confirmation.
*Payment deadline is within 7 days after we send the confirmation email.
*We will pay the return shipping fee if the item is defective.

●Convenience store payment

・Available convenience stores

・How to use

Please select "Convenience store payment" when selecting your payment method.
When you proceed to the order completion screen,
You can specify the convenience store you wish to use for payment.
After making your selection and proceeding to payment, the order completion screen will be displayed.
The number required for convenience store payment will be displayed.
Would you like to save the screen as a screenshot?
Please refrain from paying by the due date.
*Payment deadline is
From the day you order1 week
It becomes.
For detailed payment method flow,
You can also check the information on the screen that appears when your order is completed, or in the email sent from the payment company KOMOJU after your order is completed.

《Notes》
*Regardless of purchase amount Payment fee 220 yen But
This will be charged separately.

*Payment is by cash only.
*You will receive a notification email when the payment deadline approaches.
Please make your payment as soon as possible.
For orders that have passed the deadline,cancel automatically
Please note that this will be the case.
*Once the payment has been confirmed, you will receive a payment approval email, so please check it.
*Please note that there may be a time lag for payment confirmation.
If you do not receive an email within a few days,
Please contact us.
*Available only for orders and deliveries within Japan. Not available for international shipping.

●QR code payment (PayPay)

・How to use


1. When selecting a payment method during the purchase processPlease select "Smartphone payment (QR code)".
2. When "Please select a payment method" is displayed, select "PayPay".
3. The payment screen will move to PayPay and you can complete the payment procedure there.
4. Once the payment procedure is completed on the PayPay site, you will be returned to the online store. (Do not close the browser screen until you return.)
5. The "Order Completed" page of B-SIDE LABEL WEBSHOP will be displayed and your order will be completed.

Please contact us. *Please note that there may be a time lag for payment confirmation.
If you do not receive an email within a few days,
Please contact us.

1. When selecting a payment method during the purchase processPlease select "Smartphone payment (QR code)".
2. When "Please select a payment method" is displayed, select "PayPay" and a QR code will be displayed.
3. Scan the QR code with your smartphone that has PayPay downloaded to complete the payment procedure. Do itYou can have it.
4. Once the payment procedure is completed on the PayPay site, you will be returned to the online store. (Do not close the browser screen until you return.)
5. The "Order Completed" page of B-SIDE LABEL WEBSHOP will be displayed and your order will be completed.

 If you do not have the PayPay app installed, you will need to download it in advance.
《Notes》
To use PayPay, you need to register for a PayPay account.
*Payment cannot be made if the available PayPay balance is less than the payment amount. Please top up your PayPay balance or use another payment method.Please check your own usage limits for details.
*Once payment is complete, you will receive an order completion email, so please check it.
If you suspect that the payment process on the PayPay site may have been incomplete due to closing the browser screen, etc., pleaseMy pagePlease check your "Order History". If it is not displayed in "Order History",We apologize for the inconvenience, but please try placing your order again from the beginning.
*We will handle cancellations of orders. If you wish to cancel, please contact us using the "WEBSHOP inquiry form".Refunds are usually reflected within a few hours, but we apologize for the inconvenience, but we apologize for the inconvenience.  PayPay Co., Ltd.Please contact us directly.
*Available only for orders and deliveries within Japan. Not available for international shipping.

■About defective products (wrong product/damaged/defective)

If you receive a product different from the one you ordered,
If the product is damaged or defective,
Within 7 days after receiving the productTo,
Please contact us by phone or email.
We will replace the item with a non-defective item at the shipping cost. If a replacement product is not available, we will refund the product price in full.
*Please note that we cannot accept returns for the following reasons.
◯Returns and refunds for products that have been used once
◯Returns and exchanges due to customer convenience
◯If the product is damaged, soiled, or lost after being used by the customer.
◯If the product is returned without contacting us after receiving it.
Please check the sales quantity on each product page.

▲Please be sure to check before purchasing▲

*Delivery isAfter we confirm your paymentwithin 7 days
What you will receive isWithin 10 days from the date of paymentIt becomes.
*We do not accept requests for delivery dates and times.
Thank you for your understanding.
For customers paying by credit card, from the date of order
For customers paying at a convenience store or by bank transfer, from the date of payment.
7 days or moreSutraIf you still do not receive the shipping emailHa,
We apologize for the inconvenience, but thank you for contacting us.
AlsoWe cannot accept requests for delivery dates.Thank you for your understanding.
*When you place an order, we will automatically send it to you.
We have sent you an order confirmation email.
At that time, the customer
If you have set up spam mail etc.
There is a possibility that you will not receive the email.
『@bside-label.com』After setting up to be able to receive emails from
We apologize for the inconvenience, but please contact us again.
We will resend your order confirmation email.

Membership registration (free)If you do
Points can be awarded and used.
*You must be logged in to place your order.
Please note that no points will be awarded.

Convenience store paymentHa, Payment fee 220 yen will be charged separately.
The transfer fee for bank transfer isCustomer's burdenIt is.
*We do not provide a convenience store pick-up service.
Even if you order from a convenience store address,
Please note that this will be canceled.
■About issuing receipts■
If you would like to issue a receipt, please
Please indicate in the notes section if you would like a receipt issued.
We will enclose it with your ordered product.
Be sure to do so at that timeDesired addressandProvisoThe
Please fill in the following information as well.
Issued after the ordered product is shippedBasically, we do not accept requests.
Thank you for your understanding.
Purchasing products for the purpose of resale or
Purchases using forwarding services for overseas shippingBut
It is increasing. Please refrain from doing so.
===========================================


■For customers ordering from overseas■


★We currently ship to, South Korea, Singapore, Taiwan, Hong Kong, Thailand, Australia, New Zealand, United states, Canada, United Kingdom, Italy, Germany, France. We plan to keep adding new shipping areas, so please check back often.

★Payment is only accepted by credit card.

★We can only ship original design's items except "Sonic the Hedgehog" outside of Japan at the moment. *Because of licensing restrictions, our collaboration items are only available in Japan.

★We regret that we do not accept returns for items shipped internationally. Please be sure to confirm your order before placing it.

★Any order that has been shipped cannot be canceled and will not be refunded.

★Orders shipping to destinations outside Japan may incur duties and taxes. Please consult with your local customs or postal office for details about your country's duties and taxes. You are solely responsible for any import taxes, duties, or brokerage fees that may be undertaken on your international shipment.

★Delivery times will vary depending on your location and local customs procedures.

★Shipping takes no more than 14 days from the time you place your order and delivery is usually around 14 days.
It will take more than 14 days for delivery, depending on your location and local customs procedures.
If you do not receive your order within 14 days, please contact your local post office using the tracking number provided in your shipping confirmation email.