Welcome to B-SIDE LABEL online shop!

★We currently ship to, Australia, and Hong Kong, New Zealand, Singapore, South Korea, Taiwan, and Thailand.
And, the United states of America from 1st May
(Please check the news here.)

★Free shipping for orders over 10,000 yen

★Orders less than 10,000 yen (updated 30th April)
Zone 1: 810 yen for shipping
(Countries in Zone 1)
Korea, Taiwan

Zone 2: 840 yen for shipping
(Countries in Zone 2)
Hong Kong, Singapore, Thailand

Zone 3: 970 yen for shipping
(Countries in Zone 3)
Australia, New Zealand

Zone 4: 1,290 yen for shipping
(Countries in Zone 4)
the United States of America

Zone 5: 1,010 yen for shipping
(Countries in Zone 5)
Currently no countries are available for shipping.

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★We can only ship original items outside of Japan at the moment.

※ Because of licensing restrictions,
our collaboration items are only available in Japan.
→Products listed on this page are collaboration products.


★コラボ商品　　★ポケモン雑貨

★We regret that we do not accept returns for items shipped internationally.
Please be sure to confirm your order before placing it.

★Any order that has been shipped cannot be canceled and will not be refunded.
We are sorry, but we cannot accept partial cancellations or changes after an order has been completed.
If you wish to make changes, please cancel your order and place a new order.
We will deal with the cancellation procedure, so please do not contact us from the "WEBSHOP Inquiry Form".

★Payment is only accepted by credit card.
Please make sure to select "クレジットカード" when choosing your payment method.
"銀行振込" and "コンビニ決済" are available only for domestic deliveries.
Orders selected in error will be cancelled.
We will send you an e-mail to inform you of the cancellation, so please place your order again.
Your credit card will be charged when your shipment is sent.
shipping fee will be charged
for all international shipments and will be added to your payment.
※ Orders over 10,000 are shipped FREE.

★Orders shipping to destinations outside Japan may incur duties and taxes.
Please consult with your local customs or postal office for details
about your country's duties and taxes.
You are solely responsible for any import taxes, duties, or brokerage fees that may be incurred on your international shipment.

★If the country you wish to ship to does not appear on the checkout page,
please try the "katakana version".

★Shipping takes no more than
We ship in approximately 14 days after receiving your order.
Depending on your location and local customs clearance, it may take longer than 14 days for delivery. (Shipping to only the United States within 30 days of receiving your order for a while.)

If you have not received a shipping e-mail after 14 days.
please contact us. (the United states is only after 30 days for a while)

The status of your order shipment after you receive the shipment email is
Please check the tracking number in the shipment completion e-mail.

★【About the countries where shipping is suspended】
This is an announcement regarding the suspension of international deliveries to
Canada, the United Kingdom, France, Germany, and Italy
due to the impact of COVID-19 and the situations in Ukraine.

We are prioritizing the improvement of our operational facilities to ensure the quality of our delivery services.
After swiftly completing the necessary preparations,
we are progressing to resume shipping as soon as possible.

We sincerely apologize for any inconvenience caused to those awaiting international deliveries.
We kindly ask for your continued patience at this time.

As soon as the resumption is confirmed, we will notify you promptly. Thank you for your understanding and cooperation.

★We plan to keep adding new shipping areas, so please check back often.

★Please translate the following pages for other usage information.
Frequently Asked Questions List Page
→ https://shop.bside-label.com/pages/faq